Questions and Answers

Frequently Asked Questions

Have a question? We've compiled answers to the most common questions about House of DaVoice fragrances, shipping, returns, and ordering. If you can't find what you're looking for, please contact us as we are always happy to help.

Are your fragrances inspired by niche and designer perfumes?

Yes. Many of our fragrances are inspired by some of the world's most loved luxury scents while adding the unique House of DaVoice signature. We focus on creating high-quality, affordable luxury that can be enjoyed every day.

How do I choose the right fragrance?

Choosing the right fragrance comes down to your personal style and the types of scent notes you naturally enjoy. If you prefer fresh and clean scents, explore our citrus and woody fragrances. If you enjoy warm, comforting aromas, our vanilla, gourmand, and amber-inspired fragrances are excellent choices. Each product page includes detailed fragrance notes and scent descriptions to help you find a fragrance you'll genuinely love to wear.

Are your fragrances for men, women, or unisex?

Our collection includes fragrances designed for men, women, and anyone who enjoys unisex scents. Every product is clearly labeled to help you find the style that best matches your preferences. Many fragrance lovers also enjoy wearing scents outside of traditional gender categories, so we encourage you to choose the fragrance that speaks to you.

How long does Eau de Parfum last?

Our Eau de Parfum fragrances are crafted with a high concentration of 25% fragrance oils to provide long-lasting wear. Performance varies by scent and skin chemistry, but most customers enjoy 7-12+ hours of wear, with some fragrances lasting even longer on clothing.

TIPS FOR BEST PERFORMANCE:

Fragrance is enhanced by the warmth of your body. For longer-lasting wear, apply to pulse points such as the neck, wrists, inner elbows, and behind the knees.

After applying, avoid rubbing or dabbing the skin, as this can break down the fragrance and cause it to fade more quickly.

If applying to your wrists, reapply as needed after frequent handwashing.

Applying fragrance to moisturized skin and pulse points can help extend performance throughout the day and will stay next to your skin.

If you are wanting your perfume to project more, and not stay next to your skin, then you should spray it on your clothing instead, as moisturized skin holds the fragrance closer to the skin.

Do you offer samples or smaller sizes?

Yes! We offer convenient sample sizes and select fragrances are available in both 1.7 oz (50ml) and 3.4 oz (100ml) bottles, making it easy to discover your new favorite scent before committing to a larger bottle.

Where do you ship?

We currently ship throughout the United States. If we expand to additional countries in the future, updated shipping information will be posted on our website.

How long does shipping take?

Most orders are processed within 1 business day. Once shipped, standard delivery within the continental United States typically takes 3–5 business days, depending on your location. You'll receive tracking information by email as soon as your order ships. Note: Holidays, busy periods, and weather can extend delivery times with carriers. This is beyond our control.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this to track your package. If you do not see your email, please check your spam folder.

What is your return policy?

Your satisfaction is important to us. If you receive an incorrect or defective item, please contact us within 7 days so we can make it right.

Because fragrance is considered a personal-use product, we cannot accept returns on opened bottles. Please review our Returns Policy page for complete details.

Can I return an opened fragrance?

For hygiene and safety reasons, opened fragrances generally cannot be returned unless they arrive damaged or there is a manufacturing defect. If you experience an issue with your order, please contact us and we'll be happy to work with you toward a fair solution.

What if my order arrives damaged?

If your order arrives damaged, please contact us within 7 days of delivery. Include your order number along with clear photos of the damaged product and packaging. We'll review the information and work quickly to provide a replacement or another appropriate resolution.

How do I contact House of DaVoice?

You can reach House of DaVoice by email or by visiting our Contact Us page. We strive to respond to customer inquiries as quickly as possible during normal business hours.